BOOKING CONFIRMATION

• Down Payment is Minimum 50% from the total purchases
• Final payment must be settled maximum 7 days before the trip. If final payment is not paid on the due date, then we have the rights to declare booking as cancelled.

CANCELLATION FEE

• More than 150 days, 10% of the vessel price cancellation fees applies.
• 149 to 60 days prior to departure, 50 % of cancellation fee applies.
• 59 days or less prior to departure 100% of the vessel price.

FORCE MAJEURE AND UNPREDICTABLE ACTS OF MAN 

• Cancellation due to Force Majeure (natural disasters, bad weather, riots, disease outbreaks, government regulations, and other coercive conditions), the trip can be changed / canceled and there is no refund to participants for facilities that are not used or imposed any losses / inconvenience to the organizer. (Force Majeure: an event that occurs beyond human ability and cannot be avoided so that an activity cannot be carried out properly). In the event of this happening, Labuan Bajo Trip by Fisiopix  will advise you at the earliest possible date.
• Itinerary are tentative, may change according to conditions and situations on the spot

TRIP CANCELLATION BY LABUAN BAJO TRIP BY FISIOPIX

Labuan Bajo Trip by Fisiopix reserves the right to cancel a trip for other operational reasons that are unavoidable and will inform the customer at the earliest possible. We shall arrange replacement available vessel as an alternative solutions without accepted any refund scheme options.

COMPLAINTS

Shortcomings in our services during the vessel are to be reported immediately to our tour leader /trip leader on board. Cruise direct or Guide will try to find an appropriate solution. Complaints after sailing cannot accepted.
All in all, we would like to say thank you so much for your valuable time to read and agree with all of these T&C. Let's Sailing In Love with Labuan Bajo Trip by Fisiopix!